Reach out to us!
Requests can be directed to us through the form below.
Who You Gonna Call? Your Quick Contact Guide
Not sure who to contact? Use this guide to find the right department for your inquiry.
Important note: The EMPLOYER is always your first point of
contact.
Employer
- All general inquiries
- Enrollment questions
- Benefit questions
- Eligibility verification
- Premium payment issues
- Forms and documentation
Erisa
NMPSIA Eligibility Administrative Office
- Enrollment issues
- Eligibility questions
- Premium billing
- Premium collection
- COBRA Continuation (medical, dental, or vision)
- Retiree life continuation
- Other administrative inquiries
Carrier
Insurance Providers
- Claim submissions
- Claim status inquiries
- Provider network questions
- Coverage benefits clarification
- ID card requests
- Pre-authorization requests
- Plan-specific questions
NMPSIA
New Mexico Public Schools Insurance Authority
- Benefit questions
- Risk questions
- Program information
- Policy inquiries
- General NMPSIA information
Contact Form
All fields are required to submit the form.
If you need to authorize a release of health information, please use the Release of Health Information Authorization Form.