Carrier Contacts
Download PDFClick on logos to navigate to carrier site.
| Benefits | |||
|---|---|---|---|
| New Mexico Public Schools Insurance Authority | |||
Customer Service for Administrative issues
Issues | Claim Issues | Appeals |
1-800-548-3724 | nmpsia.com | |
| NMPSIA Eligibility Administrative Office | |||
Erisa Administrative Services, Inc.
Eligibility | Enrollment | Premium Billing | COBRA Administrator |
1-800-233-3164 | nmpsiaonline.nmpsia.com | |
| MEDICAL | |||
| Carrier | Group # | Customer Service | Website Address |
|
N05501 – High N05502 – Low 213895 – EPO |
1-888-966-7742 | www.bcbsnm.com/nmpsia |
| Video Visits: mdlive.com!NMPSIA (or visit bcbsnm.com; log in as a member to locate the link) | |||
|
A0000035 | 1-888-275-7737 | www.phs.org/health-plans/employer-plans/Pages/new-mexico-public-schools-insurance-authority.aspx |
| Video Visits: visit phs.org and click on "Login to MyPres" to locate link | |||
Formerly: 
|
n/a | 1-888-726-1350 | surgeryplus.com |
| PRESCRIPTION DRUGS | |||
|
RxBIN 004336 RxPCN ADV RxGRP RX22AS |
1-877-787-0652 | www.caremark.com |
| DENTAL | |||
Effective 1/1/2025 |
319228 – Low 319225 – High |
1-877-723-5697 | bcbsnm.com/nmpsia/benefits/dental |
|
8564 – Low 8565 – High |
1-877-395-9420 | www.deltadentalnm.com/ |
|
812022 (refer to ID card or subgroup #) | 1-888-898-0370 | www.unitedconcordia.com/benefits/clients-corner/New-Mexico-Public-School-Client-Corner-Dental-Benefits |
| VISION | |||
|
3066 | 1-800-999-5431 | www.davisvision.com/member |
| LIFE AND DISABILITY | |||
|
645549 |
1-888-609-9763 Ext. 0957 |
nmpsia.com/TheStandard.html |
Applying for Life and LTD Coverage
Applying for Life & LTD Coverage - Late Enrollment
This applies to requests for LTD coverage or Additional Life for the employee and Dependent Life coverage for spouse.
For Additional Life or Long Term Disability that is declined or if the employee chooses to enroll after the 31-day enrollment deadline, to add these coverages the employee needs to:
Step 1
Complete a paper Employee Enrollment/Change Form and
submit to your employer’s Benefits office or apply via Employee Login online system.
Step 2
Respond to Evidence of Insurability email from The
Standard to complete the Evidence of Insurability application
Note: The late enrollment process is available anytime of the year. A tutorial can be found here.
What is evidence of insurability?
EOI is a statement or proof of a person's physical condition
that is required to obtain certain types of insurance.
- Accelerated Benefit Claim Packet
- Accidental Dismemberment
- Continued Dependent Life Insurance for Disabled Child
- Group Conversion Packet
- Life Claim Packet
- Portability Application
- Request for Group Life Conversion Materials
- Specified Disease Benefit Packet
- Long Term Disability Claim Packet
- Waiver of Premium Claim Packet
- Beneficiary Questions
- Options for Continuing Life Insurance
- Travel Assistance and Life Services Toolkit Brochure
- Life Services Toolkit (English)
- Life Services Toolkit (Spanish)
- Travel Assist Flyer (English)
- Travel Assist Flyer (Spanish)
- Travel Assistance Program Description
- For Employers: Guide to Taxation to Income Replacement (LTD) Benefits
Find a Provider by Carrier
- BCBSNM - Medical
- Presbyterian Health Plan
- CVS Caremark
- BlueCare - Dental
- United Concordia
- Delta Dental
- Davis Vision
If you need assistance, contact the carrier HERE.
Important Carrier Benefit Information
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BlueCross BlueShield of New Mexico
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Member Portal Login
- 2025 NMPSIA Summary of Benefits and Coverage BCBSNM High Option
- 2025 NMPSIA Summary of Benefits and Coverage BCBSNM Low Option
- 2025 NMPSIA Summary of Benefits and Coverage BluePreferred EPO Option
- 2024 NMPSIA Summary of Benefits and Coverage BCBSNM High Option
- 2024 NMPSIA Summary of Benefits and Coverage BCBSNM Low Option
- 2024 NMPSIA Summary of Benefits and Coverage BluePreferred EPO Option
- BCBSNM San Juan IPA Contracting Update
- Blue Cross Blue Shield Benefit Booklet
- Physician Video Visit
- Blue Access for Members Provider Finder and Cost Estimator Flyer
- High Option Plan Summary of In-Network Pregnancy Benefits
- Blue Cross Blue Shield of New Mexico Claim Form
- Blue Cross Blue Shield of New Mexico Claim Form - en Español
- Impaired Dependent Certification Form
- Catapult VirtualCheckup for BCBS Members
2025 Open Enrollment Presentations
2024 Open Enrollment Presentations
Member Information
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Presbyterian Healthcare Services
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Member Portal Login
- 2025 NMPSIA Summary of Benefits and Coverage Presbyterian High Option
- 2025 NMPSIA Summary of Benefits and Coverage Presbyterian Low Option
- 2024 NMPSIA Summary of Benefits and Coverage Presbyterian High Option
- 2024 NMPSIA Summary of Benefits and Coverage Presbyterian Low Option
- Treatment Cost Estimator
- Tutorial to Enroll in your myPRES Account
- Presbyterian Benefit Booklet
- Physician Video Visit
- For Providers Outside of New Mexico
- Presbyterian Claim Form
- Disabled Dependent Child Eligibility Questionnaire
- Notice of Nondiscrimination and Accessibility
- PresRN - 24/7 Nurse Advice Line
2025 Open Enrollment Presentations
2024 Open Enrollment Presentations
Member Information
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CVS Caremark Rx Benefit Manager
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Open/Switch Enrollment Presentation Slides
- Open/Switch Enrollment Recorded Presentation
- Member Portal Login
- CVS Caremark Rx benefits effective July 1, 2022
- BCBS EPO Plan - Effective July 1, 2022
- Transform Diabetes Care (TDC) Program
- How to Register at Caremark.com
- Locate a pharmacy near you
- Generic medications - same quality, better price!
- Advanced Control Specialty Formulary, effective April 2025
- Changes to Standard Control Formulary and Advanced Specialty Formulary, effective April 2025
- Performance Drug List- Advanced Specialty Formulary, effective April 2025
- Advanced Control Specialty Formulary, Effective January 1, 2025
- Performance Drug List- Advanced Specialty Formulary Effective January 1, 2025
- Prudent RX Frequently Asked Questions (FAQ) – the copay program
- Prudent RX Member Benefit Overview
2025 Open Enrollment Presentations
2024 Open Enrollment Presentations
CVS Caremark Prescription Benefits
Member Information
Specialty Medications with Prudent RX
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Delta Dental
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Open/Switch Enrollment Presentation
- Open/Switch Enrollment Recorded Presentation
- Member Portal Login
- Delta Dental Mobile App
- Drink Choices Affect Your Child's Health
- The Risks of Oral Piercings
- Why Choose Delta Dental - Overview of Services
- 2023 Delta Dental Basic Option Summary
- 2023 Delta Dental Comprehensive Option Summary
- Delta Dental - 2024 Summary Plan Description
- Delta Dental Member Portal
- 2022 Delta Dental Out-of-Country Claim Form
- Delta Dental Out-of-Country Claims Explained
- Pre-treatment Estimate
- Preventative Care Security
- Teledentistry Highlights
- Delta Dental Virtual Visits - How it Works
- Delta Dental - Toothbrush Truths
- Finding In-Network Dentists
- Evidence Based Dentistry
2025 Open Enrollment Presentations
2024 Open Enrollment Presentations
Member Information
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United Concordia Dental
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Open/Switch Enrollment Presentation
- Open/Switch Enrollment Recorded Presentation
- Diabetes and Your Oral Health
- Summary of Benefits - High Option
- Summary of Benefits - Low Option
- Find an In-Network Dentist
- Member Portal Login
- Smile for Health® Wellness
- Teledentistry Services from Dental.com
- The Value of Going to the Dentist
- Accessing My Dental Benefits
- Cost Feature Flyer
- College Tuition Benefit Information
- How to Enroll in College Tuition Benefits
- United Concordia Claim Form
- College Tuition Benefit Scholarship Opportunity
2025 Open Enrollment Presentations
2024 Open Enrollment Presentations
Member Information
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BlueCare Dental
- Open/Switch Enrollment Presentation
- Open/Switch Enrollment Recorded Presentation
- Member Portal Login
- BlueCare Newsletters
- BlueCare Dental High/Low Option Highlights
- BlueCare Dental Claim Form
- BlueCare Dental Claim Form (en español)
- BlueCare Dental PPO Member Information
- BlueCare Teledentistry - Virtual Dental Visits 24/7
- BlueCare Enhanced Dental Benefits for Special Health Conditions
2025 Open Enrollment Presentations
BlueCare Member Information
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Davis Vision
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Member Portal Registration
- Member Portal Login
- Summary of Plan Description
- Enhanced Vision Benefit for Members Residing in Hobbs and Alamogordo
- Davis Vision Benefits Effective 7/1/2019
- NM Vision Providers
- Davis Vision Estimator Tool Flyer
- Davis Vision Out-of-Network Claims
- Davis Vision Claim Form
- Coverage Certificate and Amendment
- Online Retail Partners
- Warby Parker
- 2024 - 2025 Student Eye Exam Notice to School Nurses
- 2024 - 2025 Davis Vision Student Eye Exam and Eyeglass Voucher
- Why Children Need Regular Vision Screenings and Eye Exams
- Your Hearing Benefit for Davis Vision
2025 Open Enrollment Presentations
2024 Open Enrollment Presentations
Member Information
Davis Vision Online Retailers
Student Vision Program
Davis Vision Hearing Benefit
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SurgeryPlus is now Lantern
New name, same trusted team.
- Open/Switch Enrollment Slideshow Presentation
- Open/Switch Enrollment Recorded Presentation
- Lantern (SurgeryPlus) Overview
- Lantern (SurgeryPlus) Overview Recorded Version
- Lantern (SurgeryPlus) Plan Design Summary
- Lantern (SurgeryPlus) Frequently Asked Questions
- Lantern (SurgeryPlus) Frequently Asked Questions - en español
- Lantern (SurgeryPlus) Spine and Joint Informational Bifold
- Lantern (SurgeryPlus) Testimonials