Carrier Contacts
Download PDFClick on logos to navigate to carrier site.
| Benefits | |||
|---|---|---|---|
| New Mexico Public Schools Insurance Authority | |||
Customer Service for Administrative issues
Issues | Claim Issues | Appeals |
1-800-548-3724 | nmpsia.com | |
| NMPSIA Eligibility Administrative Office | |||
Erisa Administrative Services, Inc.
Eligibility | Enrollment | Premium Billing | COBRA Administrator |
1-800-233-3164 | nmpsiaonline.nmpsia.com | |
| MEDICAL | |||
| Carrier | Group # | Customer Service | Website Address |
|
N05501 – High N05502 – Low 213895 – EPO |
1-888-966-7742 | www.bcbsnm.com/nmpsia |
| Video Visits: mdlive.com!NMPSIA (or visit bcbsnm.com; log in as a member to locate the link) | |||
|
A0000035 | 1-888-275-7737 | www.phs.org/health-plans/employer-plans/Pages/new-mexico-public-schools-insurance-authority.aspx |
| Video Visits: visit phs.org and click on "Login to MyPres" to locate link | |||
Formerly: 
|
n/a | 1-888-726-1350 | surgeryplus.com |
| PRESCRIPTION DRUGS | |||
|
RxBIN 004336 RxPCN ADV RxGRP RX22AS |
1-877-787-0652 | www.caremark.com |
| DENTAL | |||
Effective 1/1/2025 |
319228 – Low 319225 – High |
1-877-723-5697 | bcbsnm.com/nmpsia/benefits/dental |
|
8564 – Low 8565 – High |
1-877-395-9420 | www.deltadentalnm.com/ |
|
812022 (refer to ID card or subgroup #) | 1-888-898-0370 | www.unitedconcordia.com/benefits/clients-corner/New-Mexico-Public-School-Client-Corner-Dental-Benefits |
| VISION | |||
|
3066 | 1-800-999-5431 | www.davisvision.com/member |
| LIFE AND DISABILITY | |||
|
645549 |
1-888-609-9763 Ext. 0957 |
nmpsia.com/TheStandard.html |
Important Documents and Forms
- 1-1-25 Enrollment Change Form
- Beneficiary Questions & Answers
- Part Time Resolution Template
- Schedule B for Birth Registration
- Schedule C for Marriage Registration
- Sample Loss of Coverage Form
- Release of Health Information
- Affidavit for Domestic Partner
- Termination of Domestic Partner
-
Retiree Life Insurance Application
(under age 65) -
Options for Continuing Life Insurance
Due to Retirement - Board Member Enrollment Application
Find a Provider
If you need assistance, contact the carrier HERE.
NMPSIA Statistical Reports
-
834
Weekly Data File
Summary of most recent weekly benefit enrollment information reported to carriers.
-
Billing Grand
Totals by
Month by Carrier
Summary of most recent weekly benefit enrollment information reported to carriers.
-
Budget Assistant
Historical and current employee benefit participation with information by salary range, percentage of employer contribution, and enrollment tier.
Employer Domestic Partner Coverage
Mandatory ACA Notice for New Hires